At this website (vietnamhomestay.vn) and its parent company – Vietnam Homestay, customer privacy is at the highest security. We always do our utmost efforts to keep your personal information safe. Please kindly read our Privacy Policy below to learn more how we use your information

Information of a non-personal nature

Our website actively logs and records information of a non-personal nature such a referral websites, visits, length of sessions, domains and more. We aggregate and use this non-personal data to improve our website experience for clients. We also record the IP address of the computers that visit our website. This information allows us to serve our clients better. 

How We Use Your Information

You are not required to submit personal information to use our website. Our website will not automatically record any information about users which is readily personally identifiable. Any information that you voluntarily submit may be used by us to provide you with enhanced services such as providing you with products and services that you may have requested. We have the utmost respect for your privacy and security. 

We may also share your information with legal authorities in response to subpoenas, to respond to court orders and other legal processes; and to exercise our legal rights as may be required by the law. We reserve the right to use all information for such legal purposes.

Your card information safe with us

Vietnam Homestay integrates with Onepay Payment Gate and VietComBank – the most long-standing and prestigious bank in Vietnam to supply a secure Online payment solution for our customers. All card details are processed by OnePAY in a secure environment. Your card information will be protected during the transmission that uses Secure Sockets Layer technology, which encrypts the information that you provide online. We accepts the payment by VISA, Master, JCB and Amex. 

When you use the OnePAY Services, we collect the following information:

- IP address

- Billing address registered with your issuer bank.

- Bank account numbers, credit card numbers and other when you do transactions.

- Your information from third parties such as bank, credit bureaus and identity verification services

- From Cookie

OnePAY does not store all information at Vietnam concerning about international card (Visa, Mastercard, Amex, JCB). This information is stored and protected by MasterCard following PCI Security Standard.

Business Partners

We may share your data with certain business partners and vendors in order to provide you with enhanced services. We use the utmost care and respect for your privacy when selecting such business partners in order to protect your privacy. We require from our business partners that they ensure that the data we provide them will not be transferred to any other third parties for any uses not authorized by us. 

Information giving to suppliers by us

In order for us to provide your vacation services, we may be required by our suppliers to provide your personal information to them. In such cases, we strive to provide as little information as may be necessary. For example, such services include the mailing of booking documents and related materials to you. We do not control how that data is used by our suppliers after that point. We encourage you to review the privacy policies of any particular supplier you choose to travel with in order to determine how this data may be used. 

Changes to Our Privacy Policy

Our Company reserves the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this statement or in how we will use your personal information, we will prominently post such changes prior to implementing the change. Please check back periodically to learn of any changes in ways in which we may use this data. 

Agreement of Use

By using our Site, you are indicating that you have read and accepted the information practices in our Privacy Policy. If you have further questions regarding this policy and its use, you may contact us at info@vietnamhomestay.vn